Return Policy

Offcourse you are always allowed to return the item(s) without giving a reason.

You have 14 days (after receiving the package) to let us know, and another 14 days to return. (within 28 days the package must be back to us)

To make use of your right of withdrawal, we ask to use contact us by mail (please click here). We ask you to return the product in its original packaging at your own costs.

You will receive the full amount of your order back within 7 days after we have the package back. We will pay you back with the same method with which you have paid (don't forget to add your invoice in the package)

If you ship back all the items you ordered, you also receive the shippingcosts back. The costs you make to return the items to us, are for own costs.

Don't Ship back without letting us know!

Return Address:

RetroGameFreak Returns

Theemsweg 39, 3201 LT Spijkenisse

The Netherlands

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  • 15-06-2018 - Very good service, and the delivery is also good, especially...  read more
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